Privacy Policy

Effective Date: September 12, 2025

At RoyalHounds, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, book pet sitting services, or purchase pet merchandise. Please read this policy carefully. By using our site and services, you agree to the practices described below.

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1. Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information:

• Name, email address, phone number, billing/shipping address

• Payment details (processed securely by third-party providers; we do not store credit card numbers)

• Pet details (such as name, breed, care preferences) when booking pet sitting services

Non-Personal Information:

• Browser type, device information, IP address, and browsing behavior on our site

• Cookies or similar technologies to improve site performance and personalize your experience

2. How We Use Your Information

We use your information to:

• Provide and manage pet sitting services and merchandise orders

• Process payments and deliver products

• Communicate booking confirmations, order updates, and customer support responses

• Send promotional offers, newsletters, or updates (you may opt out at any time)

• Improve website performance, services, and customer experience

3. How We Share Your Information

We do not sell your personal information. We may share limited information with:

• Service Providers: Payment processors, shipping carriers, IT/hosting providers

• Legal Requirements: If required by law, regulation, or to protect rights and safety

• Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Cookies & Tracking Technologies

Our site uses cookies and similar tools to:

• Keep your shopping cart active

• Remember preferences and login details

• Analyze website traffic and performance

  You may disable cookies in your browser, but this may affect functionality.

5. Data Security

We implement industry-standard safeguards to protect your personal information. While no system is 100% secure, we take appropriate steps to minimize risks, including encryption and secure hosting.

6. Children’s Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect information from minors.

7. Your Rights & Choices

You may:

• Request access, correction, or deletion of your personal data

• Opt out of marketing emails by clicking “unsubscribe” in any communication

• Adjust cookie preferences in your browser settings

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

RoyalHounds

📧 info@royalhounds.co

📞 323-448-4775

📍 8846 Marlee Rd.

     Jacksonville FL 32222

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